Terms of Service

These Terms of Service ("Terms") govern your use of Beehuman (the "Service"), provided by Hackberry Bay AB, a company registered in Sweden ("Hackberry", "we", "us"). By using the Service, or by signing an order form that references these Terms, you agree to them on behalf of your organisation ("Customer", "you").

We have tried to keep these Terms clear and reasonable. If something is unclear, please get in touch before agreeing.

1. The Service

Beehuman provides managed AI developers ("Bees") that plug into your existing tools — such as Git, Linear, Jira, Figma, Slack, and Notion — pick up scoped tasks, write code, and open pull requests for your team to review.

We offer several packages, including Bee, Custom Bee, Custom Hive, and Bee + Human. The specific features, integrations, and support included depend on the package you order, as described on our website or in a separate order form.

Nothing a Bee produces is merged automatically. Your team is always responsible for reviewing and approving pull requests before they ship.

2. Accounts

To use the Service you need to create an account and give us accurate information. You are responsible for keeping account credentials secure and for everything that happens under your account. Let us know promptly if you suspect unauthorised use.

3. Your tools and access

To do its job, a Bee needs access to the tools you connect it to — for example your Git repositories, issue tracker, chat, and design tools. You are responsible for:

• Making sure you have the right to grant the Bee access to those tools and to the content in them.
• Configuring permissions appropriately (for example, which repositories the Bee can see).
• Removing access when appropriate, including when you stop using the Service.

4. Customer Content

"Customer Content" means code, tickets, messages, designs, and other content that you or your tools make available to the Bee, or that the Bee produces on your behalf (including pull requests and code changes).

As between you and Hackberry, Customer Content belongs to you. You grant Hackberry a limited right to access, process, and transmit Customer Content as needed to provide and improve the Service, and to meet our obligations under these Terms and the Privacy Policy.

You are responsible for ensuring that you have the rights needed to share Customer Content with us and with the AI providers used by the Service.

5. AI-generated output

Bees are powered by large language models from third-party AI providers. By default, Bees run on Anthropic's Claude models, and Customer Content relevant to a task is sent to Anthropic so the model can produce an output. You understand and accept that:

• AI-generated code and other output may contain errors, bugs, insecure patterns, or material that is similar to content the model has seen elsewhere.
• Outputs are not guaranteed to be correct, complete, fit for purpose, or free of third-party rights.
• Your team must review every pull request before merging. Hackberry is not responsible for code that is merged without proper review.

To the extent we have rights in Bee outputs generated for you, we assign those rights to you so that you can use the outputs as part of your codebase, subject to these Terms and to the terms of the underlying AI provider.

6. Acceptable use

You agree not to use the Service to:

• Build or operate anything illegal, or to infringe someone else's rights.
• Produce malware, exploits, or tools primarily designed to harm systems or people.
• Circumvent access controls, rate limits, or security measures of any system.
• Upload Customer Content that you do not have the right to share.
• Use the Service to generate content that violates the acceptable use policies of our AI providers (including Anthropic's usage policies).

We may suspend or terminate the Service if we reasonably believe you are violating this section, or if continued operation would put the Service or other customers at risk.

7. Confidentiality and NDA

Hackberry operates under confidentiality obligations as a standard part of its managed service. All Hackberry personnel who may access Customer Content are bound by confidentiality obligations, and a mutual NDA is part of our standard engagement.

"Confidential Information" means non-public information one party shares with the other in connection with the Service. Each party will use Confidential Information only to perform under these Terms and will protect it with at least the same care it uses for its own confidential information (and no less than reasonable care). This section survives termination.

8. Data protection

Our processing of personal data is described in our Privacy Policy. Where Hackberry processes personal data on your behalf as part of the Service, we do so as a processor and you as the controller. On request, we will sign a data processing agreement (DPA) with EU Standard Contractual Clauses where relevant.

By default, the Bee package is hosted in the United States and data is shared with Anthropic as our AI provider. If you need a different hosting region or a different provider configuration, please contact us about a Custom Bee or Custom Hive deployment.

9. Fees and payment

Fees, billing frequency, and payment terms are set out in your order form or on our website. Unless stated otherwise:

• Fees are in EUR or SEK, exclusive of VAT and other applicable taxes.
• Invoices are due within 30 days of the invoice date.
• Late payments may accrue interest at the rate allowed under Swedish law.

We may adjust prices for future billing periods with reasonable advance notice.

10. Term and termination

These Terms apply for as long as you use the Service. Either party may terminate:

• For convenience, in line with any notice period set out in your order form.
• For material breach, if the other party fails to cure the breach within 30 days of written notice.
• Immediately, if the other party becomes insolvent or stops doing business.

On termination, your right to use the Service ends. We will, on request and within a reasonable period, delete or return Customer Content in line with the Privacy Policy and applicable law. Sections that are intended to survive termination (for example, confidentiality, liability, and governing law) will survive.

11. Warranties

We will provide the Service with reasonable skill and care, using professional standards appropriate for a managed software service. Beyond this, and to the maximum extent permitted by law, the Service is provided "as is" and "as available".

We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated output will meet your requirements.

12. Liability

To the maximum extent permitted by applicable law:

• Neither party is liable for indirect, incidental, special, or consequential damages, loss of profits, loss of revenue, loss of data, or loss of goodwill.
• Each party's total aggregate liability arising out of or related to these Terms is limited to the fees paid by you to Hackberry for the Service in the 12 months preceding the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for gross negligence, wilful misconduct, or breach of confidentiality.

13. Indemnification

You agree to indemnify and hold Hackberry harmless from claims arising from (a) Customer Content, (b) your use of the Service in violation of these Terms or applicable law, or (c) your use of Bee outputs after they have been reviewed and merged by your team.

14. Changes to the Service and these Terms

We may update the Service and these Terms from time to time. If we make material changes to these Terms, we will notify you by email or through the Service before the changes take effect. If you do not agree to the updated Terms, you may stop using the Service.

15. Governing law and disputes

These Terms are governed by the laws of Sweden, without regard to conflict-of-laws rules.

Any dispute arising out of or in connection with these Terms will first be addressed through good-faith discussion between the parties. If the dispute cannot be resolved that way, it will be settled by the courts of Sweden, with Stockholm District Court (Stockholms tingsrätt) as the court of first instance, unless mandatory law requires otherwise.

16. Miscellaneous

These Terms, together with the Privacy Policy and any order form, form the entire agreement between you and Hackberry about the Service. If any provision is held unenforceable, the rest will remain in effect. Neither party may assign these Terms without the other's consent, except to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets.

17. Contact

Hackberry Bay AB
Email: [email protected]
Website: https://hackberry.se